Build your dream home – We are still here and very active

Build your dream home – We are still here and very active

We are all in this together

As the impact of COVID-19 is felt across Australia, we talk to David and Annette Kirby of Stroud Homes Melbourne North about the current situation.

They explain how business will proceed ‘as usual’, while still following the ever-changing rules and regulations.

And more importantly how as a local business, ‘we’re all in this together’.

What is Stroud Homes doing to continue business as usual?

We can still meet clients by appointment. We also have access to the latest technology to assist us in virtual meeting if clients are unable to meet in person.

Our staff is now working from home with meetings and document signing via internet.

At the time of this being written, it’s very much building as usual. However, restrictions seem to move quicker in Victoria then in some other states.

Are Display Homes and Display Centres/Offices still open?

According to new Government rules on social distancing, we have altered the way we take people through our Display Homes and Display Centre.

We can take one family through at a time into either our office or one of our builds.

Of course we’re also following the rules of washing our hands and wiping off working areas more frequently to create a safe environment.

How are you making sure your employees are safe while still working?

We are supporting our staff by working from home, in fact, Mark our Salesperson is working from his family home in WA.

As we all know borders are closed and he wanted to support his family. In turn we wanted to support both him and his family.

Mark is available for meetings by internet and phone. David will do face to face meetings and site visits where required.

How are you communicating with clients during social distancing/self-isolation? What technologies are you using?

Luckily, there are a range of excellent communication tools nowadays for us to utilise.

These are technologies that we have been using for a while and are confident in:

  • Phone
  • Zoom
  • Docusign
  • Email

  • Text
  • Voxer
  • Facetime

Can you reassure clients who have started their build, or are in the process of starting their build, that they will proceed as usual?

Yes, the current restrictions still allow us to continue our builds at this stage. However, this may change at any time pending Government restrictions.

We want to reassure our customers if that happens we will be up and building as soon as those restrictions are lifted.

At the moment we are working as per guidelines keeping one trade on site at a time and adhering to the social distancing regulations.

Rest assured the team at Stroud Homes Melbourne North will continue to forge ahead with our customers and building their dream home.

If clients feel worried about their build, who can they contact to ask questions and get that reassurance?

We are here to answer any questions you might have. Feel free to Call David at any time on 0403 223 335 or send us a message on Facebook.

We understand the need to be cautious at the moment, it is however a great opportunity to take advantage of the extra time available to you to work on your new home.

Ensure you have strategies in place so when we get to the other side of all this you will be ready to go.

Your Local Builders
Mark Booth
Mark Booth

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