Stroud Homes Gold Coast South Reviews

Stroud Homes Gold Coast South Reviews

Melissa
Pimpama
Beautiful Family Home

From the moment we decided to build our first family home with Stroud Homes Gold Coast the process was easy, stress free and very rewarding. From Nathan and Terri to the wonderful staff in the office to our supervisor Phil and everyone else involved, everything went smoothly and to plan without any of the stress and headaches people talk about when building a home. Our final product is everything we could have hoped for and more with all of the extensive inclusions the house well and truly exceeds our expectations. The quality and workmanship is evident in every room and we have been left with a family home that we are exceptionally proud of thanks to the Stroud Homes Gold Coast team that we look forward to spending many years in.

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dazza
gold coast
hello we decide to go with stroud homes because they are local and it was they best choose we could

from start to finsh we where told every week about what was happening on they house phil they supervise is a great person he explained every theing to us so that we coud understand what was going onthey fellow up service is great as well they stand ed of build is very high all was done on time nathan they owner of stroud should be very proud of his stall

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Bret
Extremely Happy!

Our experience with Stroud Homes Gold Coast has been amazing! We’ve never built before and we can honestly say that the whole process from start to finish has been so exciting and stress free. We love our beautiful, new home & its exactly what we imagined! Nothing was ever a problem and even when we wanted to make changes in the planning process, we were never made to feel like it was an issue. We looked around at other builders but there were always “add ons” in the cost. Our end price included everything!

Stroud Homes “listened” to what we wanted and delivered it with great customer service & workmanship.

Thank you Nathan, Terri & Team for genuinely caring & looking after us.

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Christina
Gold Coast
Stunning Home

Very good quality built home. Very good and clever designs. Make sure of spaces. We really love it. Some minor defects were fixed straight away.

Building time frame was good. We received update from supervisor during the construction periods.
Staff are friendly to deal with. They always returned to our queries.
Currently the home is used as a Display Home.

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Emz
Feels like home

Workmanship was of high standard with quality finishings. Build went very smoothly with no delays or issues along the way. Customer service was fantastic. GC stroud was helpfull and very accomodating. We received some extra touches which we thought were upgrades but are actually standard inclusions. I found Stroud to have one of the best range of standard inclusions.

As first homes buyers this was a big step for us and im glad we chose to build with Stroud Gold Coast. I would definitely recommend Stroud. We are very happy with our experience and most of all our home.

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Seimone
Mudgeeraba
Couldn’t have had a better Build!

The entire team at Stroud Gold Coast were great to deal with from start to finish! Professional, helpful, approachable & understanding throughout the entire building process, we were so happy with our decision to build with them & our finished product is incredible! They worked with us to make all the changes we wanted and the entire process was really stress free! We are Very Happy Home Owners! We would recommend Stroud Gold Coast to anyone thinking about building!

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Jayne G
Pimpama
Fabulous experience!!

We chose Stroud Homes to build our latest (and last home) and were very glad we did. We’ve now been in our new home for 4 months and are totally loving it.

Dave Slaughter was our Site Manager for the build and he was fabulous to work with. He really looked after us and made us feel very comfortable asking any questions. He’s such an asset to Stroud Homes!

Our house was finished in about 13 weeks which was great for us as we were paying rent and mortgage and it made such a difference to know everything was being done to get us in as quickly as possible.

The workmanship and build quality was great. Everything we expected of our home was delivered. We were really happy with all the finishings and pleased with the quality. 4 months down the track, everything is brilliant.

Customer service and support was great, always of a high standard.

We’ve had neighbours asking about our house and how our build went and I’m proud to be able to say that we definitely chose the best! Confirmation of that has been in hearing how many problems our neighbours have had and hearing how many of them are unhappy with other companies.

We only had one issue, which was with the tile supplier selling out of the tiles we chose. I was contacted and kept updated and asked to pop in to choose tiles from the National Tiles range. The issue was handled really well and we were super happy with the outcome.

I would definitely recommend building with Stroud Homes.

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KV222
Amazing home

Right from the moment we walked into the Gold Coast display home, we fell in love with it and decided pretty quickly that we wanted a Stroud Home.

I loved the fact that everything was included in the quote upfront and there were no nasty surprises. I have heard horror stories of people going $100,000+ over with other builders and we were pleased with Stroud’s black and white quotes.

The salesperson (Martin) was extremely helpful.

I’ll be honest and say that the contract administration stage was stressful. Things like requesting prices for upgrades etc would often take days to get a response as it was handled by a different department. I understand this is your process, but as the customer we found it frustrating and really just wish we could be handed a price list.

Our original contract administrator was often very short with us and at times we felt like we were annoying her.

The build – Straight away we felt at ease when we met our Site Supervisor, Dave.

He was honest and upfront and didn’t make any promises he couldn’t keep. We loved the Voxer app and were kept informed the entire way.

We had a few hiccups, which are to be expected when building, but everything was handled efficiently and to our satisfaction.

The tradesmen used by Stroud were fantastic. The electrician, the plumbers, the tilers and in particular the wonderful painters. They were always friendly and professional.

Our build did go slightly over time, but as per the contract we were compensated, and at the end of the day, a few extra days are insignificant, as we now have a beautiful home that we are proud to show off to our friends and family.

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Alison B
Gold Coast
Fabulous First Home!

My partner and I decided we wanted to build our first home together and we couldn’t have been happier with our choice to use Stroud Homes on the Gold Coast. From the initial planning through to the actual build, the wonderful staff at Stroud were attentive and helpful and made the process very smooth. As we had never built before, the information and support from the Stroud team was amazing.

Our site supervisor, David, was fantastic throughout the whole build with regular communication and photos of how the build was progressing. There were only a few minor things we had to change due to unavailability of stock (like floor tiles), however David was able to find near identical replacement stock quickly to avoid delay. David was very reassuring during the whole build, easing any of our concerns.

We have been in the house now for nearly two months, and have had both our site supervisor and the administrative team at Stroud contact us to ensure we are happy with the result. The finishings, fixtures and appliances are all of great quality and no problems have arisen at this stage. We have had a very positive experience building with Stroud, especially considering how stressful buying and building your first home is. I would have no hesitation in choosing Stroud if we ever decide to build again!

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TEK
Gold Coast
Hassle free build

Stroud Homes were excellent to deal with, very responsive and hassle free. The worksmanship was of a high quality and have had no defects since moving in. Stroud helped changed the design initially to fit the block of land and this was altered a number of times – they were very helpful and suggestive throughout which made the process a lot easier.

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Joe M.
South East Queensland
Our home was built on time, to a very high standard and on budget. We love it.

Short version:
Yes, we would use Stroud again
Yes, Nathan did a great job managing our build and,
Yes, we love our new home.

Long version:
The sales and contract management team were great and honest about what to expect.
Our home was built on time, to a very high standard and on budget. No surprises, no dramas and no issues.

The building supervisors and Nathan (the owner) were amazing, knowledgeable and professional. I would ask questions through an App they prefer and they would respond within a few hours, every time.

This was our first build. Stroud had a great design and we modified it slightly to add an extra guest room.
This was done very well and without much additional cost.

Some additions to the off plan design are very expensive for what they were. I won’t list them but after speaking with other people who have built houses Stroud were actually on the more reasonable side…so it is an industry wide thing. On the whole though our Stroud home was a bit dearer than others we looked at but the quality followed and we are very pleased.

For example things we like that we didn’t even know to ask about are that out gas connection is recessed and covered (looks nicer) than just leaving it exposed, our light switch dimmers are push buttons not those dials, all cupboards and drawers are soft closers, our taps, toilets and basins are much nicer than we expected.

The builders who work with Stroud are obviously selected carefully.

Our electricians (Bear Electrical) were also amazing, responsive and helped us get our house electrical set up well. Stroud organized a meeting with them on site to make sure we all knew what went where.

We opted for tiling throughout the entire house and the tiling was done very well. This was important to us.

We also had a great time with the colour consultant whom Stroud had organised.

Lastly, here is my tip.
Spend a lot of time going through each and every quote and draft design. Check everything, power outlets, taps, lights, switches, cupboards, check EVERYTHING EVERY TIME. Check the prices, make sure you are happy with what the quote says. Do not hold back at the quoting stage. There is no renegotiating later. We had over twenty quotes drawn up and a lot of house design drafts. Stroud were very accommodating.
Once we finally agreed on everything we signed the contract and let Stroud go off and do their thing. They did a great job.

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KatDan
First time build with Stroud Homes Gold Coast

While we had some issues with Stroud at the beginning and had to deal with staffing issues throughout the build, they were more than happy to work with us to design the right house to suit our block based on a wish list we gave them.

We are extremely happy with the finished product, the house is better than we had imagined and we can’t fault the workmanship.

Despite the staffing issues, Nathan and Pat were always happy to take our calls and address any concerns.

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Emily
Very Happy with End Result

The quality of the build was above what we had seen with other builders. Stroud use high quality appliances and fixtures as standard.

The build process was quite confusing for us. We felt that everyone was on a different page at times and it appeared the departments (sales, design, contract staff, builder etc) didn’t communicate well with each other.

The initial sales person didn’t appear very knowledgeable about the products and procedures but the rest of the staff worked really hard to get us across the line.

Overall we are so very happy with our lovely home and enjoy showing it off to our friends and family.

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Chris
Great build, Great home!

The house was built with great workmanship. There were some obstacles along the way, but our Site Supervisor was great at bringing these to our attention and finding an acceptable resolution. The whole build experience, from breaking ground to completion was excellent, thanks to our Supervisor.

We had some administrative struggles during the plan finalisation phase, where the lack of attention to detail caused some delays and frustrations.

Nonetheless, the end result was great and we are very happy with our first home!

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