Stroud Homes Northern Rivers Reviews

Stroud Homes Northern Rivers Reviews

Just as we had imagined

We have been living in our new Stroud home for a little over a month now and are so far very happy with the level of workmanship and quality of the appliances and fittings.

For us the build process proceeded without any major problems (just a couple of bad weather delays) and we found the staff at Stroud Northern Rivers and the tradies friendly and easy to deal with.

We were impressed with the processes Stroud Homes have in place regarding keeping its customers regularly updated and informed via the us of the Voxer App, weekly progress emails or phone calls and customer access to the idetect camera that Stroud Homes have erected on site and we would encourage the staff at Stroud to keep using them.

Did everything go perfectly without a hitch during our build? Well no, there were a few little things that came up along the way but we found the staff at Stroud were able to explain or address the issues to our satisfaction.

All things considered my wife and I were very happy with our experience in choosing to build with Stroud Homes Northern Rivers.

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Great building experience

My husband and I had a great experience with Stroud homes.

This was our first house and had no idea what to do or what to expect, but Stroud Homes were so helpful and answered any silly questions we had.

Matt was great to deal with he does such a great job, he made sure everything is done perfectly.

We also had the best supervisor (Das) he went above and beyond to make our house perfect, he answered any questions we had and was happy to meet with us whenever we needed to.

At the end of the build we had a few little things that needed to be fixed (nothing major just grout) and the Stroud team fixed them straight away.
We are so happy with the finished product and we love our new home.
Thank you Stroud Team for doing such an amazing job and making this experience so easy and wonderful.

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Lyn and Mark
Richmond-Tweed, NSW
Professional service

From the moment we met Amelia at sales through to building with Rohan, we received highly professional service. We would build again if we could guarantee working with those two!

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Jodi and Matt Wills
Richmond-Tweed, NSW
Dream home a perfect reality

Choosing to build our family home with Stroud Homes Northern Rivers, was the best decision. We designed a custom built home, that worked with the slope of our block, and the team at Stroud worked hard to get us exactly what we envisaged. Although we contacted other builders for a quote, Stroud’s standard inclusions were unbeatable! The quote provided to us at contract, is the price we had paid by handover. There were no hidden costs with Stroud. Between Contract Administrator Larnah, to Sales manager Luke, and Site Supervisor Rohan, we had fast communication and lots of support. Rohan offered regular walk-throughs, and kept us fully informed throughout the build. We’re now living in a perfectly designed home for our family, and are very happy with the high quality finishes. Thank you Matt Lowson and your awesome team, on a very positive building experience.

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Beachbabe69
Richmond-Tweed, NSW
Dream Build delivered on time and on budget!

We firstly met with Luke in the sales process who talked us through their duplex designs and previous customers homes.

They didn’t have much of a range but were able to customise to our needs. This was a wonderful surprise.

We spoke about our finishes and desired budget. Which Luke took greatly into consideration.

As per Luke’s promises, he came back to us after 2 days with a quote within our budget.

Once the deposit was paid, there was a smooth process; Larnah from head office contacted us not long after and walked us through the contract process for colours and tiles with a great variety of choices.

There was a lengthy council process that held us up for 4 months but once on the ground, The team had the job moving quickly from the outset.

We couldn’t be more happy with our family home/investment. Thank you to the team at Stroud Homes Northern Rivers! 10/10

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S.G.J.B
Richmond-Tweed, NSW
Stroud Northern Rivers / Tweed Heads Best building Experience in the area!!!!

Amelia & the team at Stroud Northern Rivers/ Tweed Heads have been unreal!!!
Their customer service, level of detail and experience are exceptional.
They have been outstanding to work with every step of the way and would highly recommend anyone wishing to use a quality building company then look no further then these guys.

They have a wealth of knowledge, go above and beyond to help create your dream home, there home designs and package are outstanding as well as the wide range in areas they’re are happy to build in making it fare more affordable for family’s and first time builders to build there dream home.

We had a last minute change in living locations for work so couldn’t proceed with the build in the northern rivers but we will defiantly be choosing Stroud for our next home.

Thank you to the amazing team at Tweed Heads/ Northern Rivers

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Santi L
Richmond-Tweed, NSW
On point and on time

Since starting our journey with Stroud Northern Rivers we have received amazing service. Everything that has been detailed and promised has been met and although we did request quotes elsewhere we easily made the decision to go with Stroud as they are pretty much the only builders that have included everything in our cost, no hidden charges to come, no unknowns. Luke, Larnah and the rest of the team have shown great care and attention toward what for us, as a young family, is a very big step. Thanks guys!

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ChloeJoelJaggerLiffey
Richmond-Tweed, NSW
Highly recommend to anyone looking to build!! Made building our first house easy and enjoyable!!

Stroud were amazing to deal with! All staff are friendly, approachable and made building our first house easy! Everything was exactly as we imagined! We would build with Stroud again any day!

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Beary
Richmond-Tweed, NSW
Proud owner’s of an award winning home

We recently underwent our 6 monthly maintenance review, we both went through the house and detached granny flat with a fine tooth comb and came up with 9 very minor defect’s, when they sent the foreman out to inspect, we were pleasantly surprised to see Rohan who we had throughout the build, not only did he fix the most of the defects, he organised the tradesmen to do the remaining defect’s within the week and at a time that suited us.

I shouldn’t be surprised by this kind of service as it was exactly what we had throughout the entire build, not only were there staff friendly and professional, but they delivered our dream home on time and on budget.

When Matt rang and asked if we minded if we entered our home in the building awards, it meant a lot to us to even be considered, we were both blown away when we received a message from Matt informing us that we had won an ward with our home.

I’ve heard a lot of horror stories from friend’s about building with other builder’s , so we were very nervous in the building of our 1st new home, but I can honestly say that from our first meeting to now, Stroud Homes Northern Rivers have been excellent, and would recommend them to anyone looking to build there perfect dream home.

Simon and Kate Balzer

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Luke Thornley

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