Stress Free Home Builds in Coffs Harbour
“Too often we hear clients stating that building a new home is a stressful or daunting process when it should be exciting, engaging and an enjoyable journey – after all you are taking a dream and creating it into reality,” says Stroud Homes New Home Consultant Tim Deans.
At Stroud Homes Coffs Harbour, one of the main areas of focus is offering an enjoyable experience that is stress free and exciting for the client.
This can only be achieved through clear and accurate information at every step of the building process.
Starting at the initial meeting with the sales team and builder, right through to the hand over, Stroud Homes’ goal is to address every question, idea and concern quickly and accurately.
Stroud Homes has systems in place where clients can communicate with all staff members at any one time. The sales team listens to clients’ needs and work with them to create their dream house design so the builders and site supervisors can bring that dream into reality.
Throughout the construction phase, a site supervisor is on hand for guided tours of the home and will update clients of the process made each week.
Coffs’ site supervisor Jake Gillfeather and owner and builder Yarren Henwood oversee all construction sites and are both contactable anytime to answer questions. Clients are also offered regular guided tours of the build site where they can discuss any questions face to face with the team.
Jake also contacts every client each Friday with a recap of all work achieved on their home that week and gives the clients insight into what will be achieved next on the build.
“I feel that all of these areas contribute to our excellent Product Review rating,” says Tim. “Our staff and the systems we have in place allow our clients to relax and enjoy their journey with us.”
“We get a huge amount of satisfaction in what we do every day and seeing the excitement on clients’ faces on handover day certainly makes it all worthwhile!”
“We build beautiful homes that clients can be proud to own. We pride ourselves on providing accurate information and an all-inclusive fixed build price,” explains Tim.
To do this, Stroud Homes Coffs Harbour will work from a free, no obligation site inspection back to a build quote which will include all site works, fixtures and fittings within the home and any unforeseen issues which may arise throughout the Development Application process.
This system ensures nothing is overlooked when the team quotes a build. Stroud does not apply a ‘PC/Prime Cost allowances’ in the quotes, which means if it is in the quote its priced correctly. This way clients know exactly what the build will cost – no hidden surprises!
At Stroud Homes Coffs Harbour, all design, colour selection and contracts are done ‘in house’ by one of the staff members so clients don’t need to travel to another city or state to deal with someone they have never met before.
The company also uses local trades and suppliers for all builds and have a strong focus on supporting the local community.
During the design stage of your home, Tim will conduct a free site inspection of the land and work with you to create an initial design concept which will be achievable within the budget.
From this stage, any major changes to the design are discussed and made so the build can be accurately quoted. If the clients approve of the quote and are happy to move forward, a preliminary agreement is created allowing the design to be drafted by our drafts person.
At the same time as drafting, the required reports from the land are ordered. These will cover soil test, contour test, septic design and the engineered slab design for the build.
Once Stroud receive all of these documents back, a meeting is arranged to discuss all reports and to go over the drafted plans. If any minor changes are required, they can be made at this point and the plans are submitted back to the drafts person for a final drafting.
The final drafted plans and site-specific reports are then submitted to council for DA approval and a fixed price contract can be offered to the clients.
Stroud Homes offers you real guarantees and commitments that will make your home build a stress-free experience, including:
Before move in day, Stroud Homes has all builds inspected by an independent assessor – handovers.com, who inspect over 13,000 homes Australia-wide every year – to guarantee your new home is of the highest standard.
Any blemishes or defects found by the assessor are rectified prior to the handover of the home to clients.
Stroud Homes strives to achieve the highest quality finish possible with every build and rates in the top 5% of homes assessed by handovers.com for finish quality.