Stroud Homes Brisbane East is #lovedbyyou
The award is part of Product Review’s best products and services of the year 2018, selected by a community of consumers helping each other make better purchasing decisions.
“The award is a special one because it is rated by those that have built their dream homes here at Stroud Homes”, says Lisa Adams of Stroud Home Brisbane East.
“With Stroud Homes coming out on top, you can see why we are #lovedbyyou.”
To Lisa and the entire Brisbane East team, the accolade is important as the building business relies on word of mouth and is based around quality, customer service and experience.
“We are personally invested in each one of our builds, and we work so closely with our clients, it is heartwarming to see them so happy with the process and the end product” says Lisa.
And the team at Brisbane East do not compare themselves to other builders but are solely focused upon doing the best they can for their clients.
Lisa believes the top rating stems from Stroud Homes high quality customer service and honest quote with no hidden fees. And the company is aware that, with social media platforms like Product Review, it’s paramount to give quality in both the build and the service.
To ensure each and every customer is enjoying the experience of building their dream home and is happy, not only with the build but the entire process, Stroud Homes utilises a communication app called Voxer.
Voxer allows for all parties involved to participate in group chats – which keeps everyone on the same page. Part of the team’s protocol is to keep clients in the loop with weekly updates, and to inform them on what is due to happen in the week to come.
The team at Brisbane East also invites the clients to put their hands in the slab and help securing the last nail in the frame.
“Building your dream home should be a dream experience – not a stressful one,” says Lisa.
When starting the process of building your new home, you’ll want to take the building time into consideration Lisa explains. In the end, time will cost you money – the duration you are paying for somewhere else to live, and a mortgage.
But Lisa also wants to advice people who are looking to employ a builder to consider the service they offer from the very start. “If service isn’t a priority when they are trying to win your business, do you think that will get better once they have won it?”
If you’re planning on building your dream home in 2019 and would like to experience a five-star rated experience, give the friendly team in the Brisbane East area a call on 07 3416 4839 or 0437 200 180 .