Why Build with Stroud Homes Northern Rivers

Why Build with Stroud Homes Northern Rivers

Choosing your builder

When choosing your builder it is important to ensure that you are totally comfortable with your choice as it might very well be the most crucial decision in the entire process, and there are many deciding factors to take into account.

As a local award-winning builder in the area, Stroud Homes Northern Rivers has gained a reputation for being a builder you can trust to have high quality finishes through great value inclusions and real customer service.

Stroud Homes Northern Rivers gives you a fixed price you can trust and it’s the company’s utmost aim to make the whole process as smooth and enjoyable as possible.

We talk to co-owner Nicky Lowson about all the reasons why you should choose to build with Stroud Homes Northern Rivers.

Stroud Homes Norther Rivers team


Stroud Homes is rated top home builder by product review 2019, can you tell me what it is that makes so many people confident to build especially with Stroud Homes?

When people are researching builders and visit our display, they generally get a feel whether or not we are the right builder for them.

Being honest and upfront in our approach to customers is paramount. You need to trust that when building your home, which is one of the biggest financial decisions we ever make, you are in in good hands.

The professional team gets you all of the information upfront during the preliminary stages to ensure you get the real price and know everything is included – no surprise extras later.

Past customers can help provide confidence when they share their experience of building with us – all current customers that have built with us and reviewed us on Product Review have written 5 star reviews and referred us to other people, which we are really proud of.

Having happy customers and houses we are proud to handover is why we get up every day and do what we do!

Top rated builder

Our Customer Reviews

Just as we had imagined

We have been living in our new Stroud home for a little over a month now and are so far very happy with the level of workmanship and quality of the appliances and fittings.

For us the build process proceeded without any major problems (just a couple of bad weather delays) and we found the staff at Stroud Northern Rivers and the tradies friendly and easy to deal with.

We were impressed with the processes Stroud Homes have in place regarding keeping its customers regularly updated and informed via the us of the Voxer App, weekly progress emails or phone calls and customer access to the idetect camera that Stroud Homes have erected on site and we would encourage the staff at Stroud to keep using them.

Did everything go perfectly without a hitch during our build? Well no, there were a few little things that came up along the way but we found the staff at Stroud were able to explain or address the issues to our satisfaction.

All things considered my wife and I were very happy with our experience in choosing to build with Stroud Homes Northern Rivers.

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Great building experience

My husband and I had a great experience with Stroud homes.

This was our first house and had no idea what to do or what to expect, but Stroud Homes were so helpful and answered any silly questions we had.

Matt was great to deal with he does such a great job, he made sure everything is done perfectly.

We also had the best supervisor (Das) he went above and beyond to make our house perfect, he answered any questions we had and was happy to meet with us whenever we needed to.

At the end of the build we had a few little things that needed to be fixed (nothing major just grout) and the Stroud team fixed them straight away.
We are so happy with the finished product and we love our new home.
Thank you Stroud Team for doing such an amazing job and making this experience so easy and wonderful.

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Lyn and Mark
Richmond-Tweed, NSW
Professional service

From the moment we met Amelia at sales through to building with Rohan, we received highly professional service. We would build again if we could guarantee working with those two!

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Jodi and Matt Wills
Richmond-Tweed, NSW
Dream home a perfect reality

Choosing to build our family home with Stroud Homes Northern Rivers, was the best decision. We designed a custom built home, that worked with the slope of our block, and the team at Stroud worked hard to get us exactly what we envisaged. Although we contacted other builders for a quote, Stroud’s standard inclusions were unbeatable! The quote provided to us at contract, is the price we had paid by handover. There were no hidden costs with Stroud. Between Contract Administrator Larnah, to Sales manager Luke, and Site Supervisor Rohan, we had fast communication and lots of support. Rohan offered regular walk-throughs, and kept us fully informed throughout the build. We’re now living in a perfectly designed home for our family, and are very happy with the high quality finishes. Thank you Matt Lowson and your awesome team, on a very positive building experience.

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Beachbabe69
Richmond-Tweed, NSW
Dream Build delivered on time and on budget!

We firstly met with Luke in the sales process who talked us through their duplex designs and previous customers homes.

They didn’t have much of a range but were able to customise to our needs. This was a wonderful surprise.

We spoke about our finishes and desired budget. Which Luke took greatly into consideration.

As per Luke’s promises, he came back to us after 2 days with a quote within our budget.

Once the deposit was paid, there was a smooth process; Larnah from head office contacted us not long after and walked us through the contract process for colours and tiles with a great variety of choices.

There was a lengthy council process that held us up for 4 months but once on the ground, The team had the job moving quickly from the outset.

We couldn’t be more happy with our family home/investment. Thank you to the team at Stroud Homes Northern Rivers! 10/10

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S.G.J.B
Richmond-Tweed, NSW
Stroud Northern Rivers / Tweed Heads Best building Experience in the area!!!!

Amelia & the team at Stroud Northern Rivers/ Tweed Heads have been unreal!!!
Their customer service, level of detail and experience are exceptional.
They have been outstanding to work with every step of the way and would highly recommend anyone wishing to use a quality building company then look no further then these guys.

They have a wealth of knowledge, go above and beyond to help create your dream home, there home designs and package are outstanding as well as the wide range in areas they’re are happy to build in making it fare more affordable for family’s and first time builders to build there dream home.

We had a last minute change in living locations for work so couldn’t proceed with the build in the northern rivers but we will defiantly be choosing Stroud for our next home.

Thank you to the amazing team at Tweed Heads/ Northern Rivers

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Santi L
Richmond-Tweed, NSW
On point and on time

Since starting our journey with Stroud Northern Rivers we have received amazing service. Everything that has been detailed and promised has been met and although we did request quotes elsewhere we easily made the decision to go with Stroud as they are pretty much the only builders that have included everything in our cost, no hidden charges to come, no unknowns. Luke, Larnah and the rest of the team have shown great care and attention toward what for us, as a young family, is a very big step. Thanks guys!

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ChloeJoelJaggerLiffey
Richmond-Tweed, NSW
Highly recommend to anyone looking to build!! Made building our first house easy and enjoyable!!

Stroud were amazing to deal with! All staff are friendly, approachable and made building our first house easy! Everything was exactly as we imagined! We would build with Stroud again any day!

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Beary
Richmond-Tweed, NSW
Proud owner’s of an award winning home

We recently underwent our 6 monthly maintenance review, we both went through the house and detached granny flat with a fine tooth comb and came up with 9 very minor defect’s, when they sent the foreman out to inspect, we were pleasantly surprised to see Rohan who we had throughout the build, not only did he fix the most of the defects, he organised the tradesmen to do the remaining defect’s within the week and at a time that suited us.

I shouldn’t be surprised by this kind of service as it was exactly what we had throughout the entire build, not only were there staff friendly and professional, but they delivered our dream home on time and on budget.

When Matt rang and asked if we minded if we entered our home in the building awards, it meant a lot to us to even be considered, we were both blown away when we received a message from Matt informing us that we had won an ward with our home.

I’ve heard a lot of horror stories from friend’s about building with other builder’s , so we were very nervous in the building of our 1st new home, but I can honestly say that from our first meeting to now, Stroud Homes Northern Rivers have been excellent, and would recommend them to anyone looking to build there perfect dream home.

Simon and Kate Balzer

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How do you compare yourself to other builders? What are the most important benefits of the homes you build?

As our zebra says: we try to make our quotes Black & white! This means they’re less confusing so you know that EVERYTHING is included, from your driveway to clothesline.

We want our valued customers to feel at ease that their home will be finished to a high standard and within real timelines, all guaranteed.

With many Northern Rivers locations being literally HOT property, we have seen an increase in Knock down Rebuilds as people are confident in the areas’ value and don’t want to lose their position, yet want a new modern home.

We offer our services for these Knock down Rebuilds from start to finish so you don’t need a vacant block of land to start.

We can also help customise plans especially for sloping lots which are difficult and many other builders will not touch.

On top of that we build granny flats attached/detached, dual occupancy and duplex projects, acreage, suburbs, and beachfronts. We are experienced to look at all build types for our customers.


Who will oversee the construction of my home? Who should I contact with any questions I may have?

We have a Site Manager who supervises every stage of your home and schedules all trades and suppliers involved.

He will meet you on site when we are about to commence construction, update you every week and you can arrange walk-through meetings with him onsite during the build.

Our Owner, Matt Lowson, attends the site weekly as well and helps overseeing the homes.

You are able to communicate with any relevant office staff at any time – we are here to help before, during, and after you home is complete!

Also, you have access to the iDetect 24 hr camera and are able to watch you build live at anytime, which is just an added bonus of building with Stroud Homes Northern Rivers.


How and when can I make changes or upgrades before and during construction?

We can play with any of our standard or custom concept plans until you are completely happy with them before we engage our draftsman.

It is fine to have minimal changes to drafting during your Colour Selection appointment with a qualified Interior Design expert. You can then choose your colours and finishes including any upgrade items that are not standard, which can be priced before contract signing.

At this stage your plans are signed and lodged to council. Any changes from this point will be a requested ‘Variation’.

Variations involve a fee and will depend on how far the build is along. Changes at this stage are also likely to incur time delays, or may not be possible at all. We therefore aim to get everything finalised before contract signing.


How and when will the final price for my home be determined?

Once all preliminary testing has been done and your plans have met all of those findings (e.g. energy basix and other local council or estate regulations), our final Fixed Contract Price can be determined.

The only unknown from here is what’s under the ground. Hitting rock is a factor no-one can predict and is a standard clause in all builders HIA contracts.

We encourage our customers to start their financial planning early and to have a realistic budget so the builder and the lender all know the contract terms and timelines.

We understand time is money and we aim to be organised throughout the process so we can start your home as soon as possible.


How do you go about communicating with clients through the build to ensure they’re happy not only with the end result, but the entire process?

You get weekly updates during the contract stage via your Salesperson involved, and Larnah our Contract Administrator.

Once building commences, our Site Manager Rohan will contact you every week on Friday to update you on the progress of what has happened and what’s happening next.

You will have office email and mobile contacts, and we encourage an APP called Voxer which is your own personal walkie-talkie channel where you can leave messages at any time.

An Independent Builder Inspection Company will also inspect you home before handover to give extra confidence of our quality.

We often send out surveys or call our customers to get feedback and encourage a them to complete a review, such as Product Review, so we can gauge areas that we may be able to improve on and take peoples’ home building experience to an even higher level.

Our Awards

On top of happy customers being the obvious proof, evidence of Industry awards for excellence may also indicate the builders’ ability to deliver on promises made.

Over our last five years operating on the Northern Rivers, we have won numerous MBA and HIA awards.

We also offer all clients a Structural Guarantee of 25 years, lifetime termite protection and any New Product warranties with all of your new electricals and appliances.

Our Awards

Stroud Homes Northern Rivers 2019 MBA NSW – Regional Award Winner – Contract Houses $550,000 -$750,000 image
Custom Design
Northern Rivers
Northern Rivers
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Stroud Homes Northern Rivers 2019 MBA NSW – Regional Award Winner – Contract Houses $550,000 -$750,000

Northern Rivers
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Stroud Homes Northern Rivers HIA Award Finalist Custom Built Home of the Year image
Custom Design
Northern Rivers
Northern Rivers
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Finalist - Stroud Homes Northern Rivers HIA Award - Custom Built Home of the Year

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Stroud Homes Northern Rivers Winner HIA Award Custom Built Home $500,000 to $750,000 image
Custom Design
Northern Rivers
Northern Rivers
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Winner - HIA Award Custom Built Home $500,000 to $750,000

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Stroud Homes Northern Rivers MBA Regional Award Merit for Wildflower 216 image
Wildflower 216 Alpine Façade
Northern Rivers
Northern Rivers
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Merit - Stroud Homes Northern Rivers MBA Regional Award ($300,000 - $500,00 ) for Wildflower 216

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Stroud Homes Northern Rivers MBA Award Winner Dual Occupancy for Kentucky 348 & Granny Flat image
Kentucky 348 Mountain Façade
Northern Rivers
Northern Rivers
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Winner - Stroud Homes Northern Rivers MBA Award for Dual Occupancy ($500,000 - $1,000,000) for the Kentucky 348 & Granny Flat

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Stroud Homes Northern Rivers MBA Award for the Wildflower 190 image
Wildflower 190 Skillion Façade
Northern Rivers
Northern Rivers
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Winner - Stroud Homes Northern Rivers MBA Award for the Wildflower 190

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Stroud Homes Northern Rivers MBA Award for the Kentucky 348 image
Kentucky 348 Mountain Façade
Northern Rivers
Northern Rivers
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Winner - Stroud Homes Northern Rivers MBA Award for the Kentucky 348

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Stroud Homes Northern Rivers HIA Award for the Kentucky 348 image
Kentucky 348 Mountain Façade
Northern Rivers
Northern Rivers
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Winner - Stroud Homes Northern Rivers HIA Award for the Kentucky 348

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Contact Us

Want to learn more about building your dream home with the team on the Northern Rivers? Give them a call on 1300 699 392 or visit their Facebook page.

Your Local Builders
Luke Thornley
Luke Thornley

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